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Bookwell

Legal

Privacy Policy

What we collect, why we need it, and what you can ask us to do with it.

Last updated: November 11, 2026

What we collect

  • Account details: your name, email address and sign-in security settings.
  • Business information: what you tell us in the business info form, such as your services, service area, hours, customers and goals.
  • Files and messages: logos, photos and documents you upload, and messages between you and our team.
  • Ad performance data: views, clicks, leads and spend from your Google and Meta ad accounts, so we can show results in your portal.
  • Contact form details: what you send us when you ask for an audit or get in touch.

How we use it

Only to run and report on your advertising, to talk with you, to bill you and to keep your account secure. We don't sell your information or share it with advertisers, and we don't use your customers' data for anyone else.

Who handles it

Payments are handled by Stripe. Your card details go straight to Stripe; we never see or store your full card number.

Your account, files and messages are stored with Supabase, and the website is hosted by Vercel. Ad data comes from Google and Meta under their own privacy terms.

Cookies

We only use cookies needed to keep you signed in and secure. We don't use advertising or tracking cookies on this site.

Keeping and deleting your data

We keep your information while you're a client and for as long as we need it for billing and legal records afterwards. You can ask to see, correct or delete your information at any time through our contact page or from your client portal. Your ad accounts themselves stay yours and aren't affected.

Changes and questions

If we change this policy in a way that matters, we'll let clients know. Questions? Contact us. See also our Terms of Service.